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Product at risk? A technician answers (402) 555-0102, any hour.
2811 Q Street, Omaha, NE 68107Monday – Friday: 6 a.m. – 5 p.m.Call-back target: 15 minutes, any hourOn-site target: 2 hours in the Omaha metro(402) 555-0102

Omaha, Nebraska

About Barksdale

A refrigeration shop that works nights

Annette Barksdale started the company so grocers had a technician who picks up. Thirty-five people now cover racks, cases and walk-ins across eastern Nebraska and western Iowa.

Our crews work in stores that never get a quiet hour: trucks at dawn, a lunch rush, stock work at night. We schedule around that, and we write down what we found.

How we work

  • A technician on the line at any hour

  • Written findings before repairs

  • Work planned around delivery days

Technician in a bucket hat opening a rooftop unit panel with a cordless drill

Who answers

The people on the rotation

  • Annette Barksdale

    Owner

    Started as a service technician and still reads the after-hours reports.

  • Alejandro Cordoba

    Service manager

    Builds the route schedule and decides who rolls on a night call.

  • Agnieszka Mazurek

    Lead refrigeration technician

    Runs rack service and start-ups.

  • Arjun Gowda

    Controls and monitoring lead

    Sets up controllers and alarm routing.

  • Arlene Blackburn

    Dispatch lead

    Keeps the on-call rotation and the call-back log.

Credentials

The paperwork behind the work

  • City registration

    • Mechanical contractor registration

      NE Registration 000000 · City of Omaha

      Registered with the city to pull mechanical permits there; the owner confirms the class and number.

  • Technicians

    • EPA Section 608 certification

      Held by each technician who handles refrigerant

  • Insurance

    • General liability and workers' compensation

      A certificate is sent on request.

  • Response

    • Call-back target: 15 minutes, any hour

    • On-site target: 2 hours in the Omaha metro

Meet us at the machine room

Send the store list and we will come and look.