Services
Every cold thing in the store
Four kinds of equipment, one crew, and one phone number whether the call is planned or at 2 a.m.

Rack systems
Compressors, oil and receivers, roof condensers and the controls that run them.
Rack systems
Cases and coolers
Open multi-deck, service and glass-door cases: defrost, drains, fans, lighting and doors.
Cases and coolers
Walk-ins
Cooler and freezer boxes: evaporators, condensing units, door hardware, gaskets and panels.
Walk-ins
Controls and monitoring
Case controllers, temperature logs and alarms that reach a phone someone carries.
Controls and monitoring
Planned work
Beyond the call
Planned maintenance routes
A visit schedule set by store type and equipment, each visit ending in a written report.
Remodels and new-store start-ups
Phased cutovers, pad and line-set work, and start-up readings handed to the general contractor.
Leak checks and refrigerant records
The leak-rate records stores keep for their file, written as part of the visit.
Not sure which one it is?
Describe what the case or the controller is doing. A technician will tell you where it likely starts.