Skip to content
Product at risk? A technician answers (402) 555-0102, any hour.
2811 Q Street, Omaha, NE 68107Monday – Friday: 6 a.m. – 5 p.m.Call-back target: 15 minutes, any hourOn-site target: 2 hours in the Omaha metro(402) 555-0102

Omaha, Nebraska

Walk-ins

Walk-in coolers and freezers

A walk-in is a refrigerated box, in a back room or behind a beer-cave door.

It runs on its own condensing unit or ties into the rack. We service the box, the unit and the door, which is where most walk-in trouble starts.

  • Same-week appointments

  • Plain-language explanations

Large fan inside a white commercial condenser housing

Signs you need it

What the store sees first

  • Ice on the evaporator

    A defrost that is not working, or a door that does not seal.

  • A door that sticks or sags

    Hinges, closers and gaskets wear first.

  • A box that will not pull down

    The unit runs but the temperature does not drop.

  • Water at the door or floor

    Condensate, a drain or a damaged panel.

  • A loud condensing unit

    Fan, motor or compressor noise on the roof or outside.

  • A freezer that swings

    Temperature moving between deliveries.

What happens at the visit

A visit, start to finish

  1. 01

    Step 1: Walk the box with the manager

    What is stored, what the delivery days are.

  2. 02

    Step 2: Check the door, gasket and heater

    The first thing and the last thing that fails.

  3. 03

    Step 3: Inspect evaporator and condensing unit

    Coils, fans, drain and the unit outside.

  4. 04

    Step 4: Written findings before repairs

    What we saw, the cause and the parts.

  5. 05

    Step 5: Repair and run a defrost

    We stay to see the box recover.

  6. 06

    Step 6: Leave a schedule that fits deliveries

    Defrost times set around when the truck comes.

What drives the cost

What moves a quote, with no dollar figures here

Every quote is written, per store, before work starts.

  • Box size and temperature

    A freezer needs more than a cooler.

  • The part

    An evaporator, a condensing unit or a controller.

  • Door, hinge and gasket condition

    Often the simplest fix and the most useful.

  • Panel damage or moisture

    Wet insulation changes the job.

  • Rack-fed or its own unit

    One is a rack circuit, the other a standalone system.

  • Delivery schedule

    Work planned around the truck.

Questions

Questions about walk-in coolers and freezers

Can you fix a walk-in with stock inside?

For many repairs, yes. We tell you what to move and for how long before we start.

Why does my walk-in ice up at the door?

Usually a gasket, a door that does not close or a heater that has failed. The report names it.

Do you service beer caves?

Yes, with their own condensing units or tied into a store rack.

Related

Also on the same line

Send us the store list

Tell us the box size and whether it is a cooler or a freezer, and what it is doing.