Request service or a quote
Request service or a quote
A technician reads every request. If a case is warm right now, call the line instead.
- Monday – FridayToday
- 6 a.m. – 5 p.m.
- Saturday – SundayToday
- Closed
- Product-at-risk lineToday
- Open 24 hours
Questions
Before you send
What counts as product at risk?
Any case, walk-in or freezer reading above the limit in your store's own food-safety plan, or a rack alarm that has not cleared. Call before you move or throw out product. We help you decide what to move; your plan and your local health rules decide what stays on sale.
Who answers the line at night?
A technician on the on-call rotation, not an answering service. If both on-call technicians are already on calls, you get a call back, and the target is 15 minutes. It is a target, not a guarantee.
Can you work while the store is open?
Most case, door and roof work is staged around open hours. Anything that shuts a rack circuit is planned with you for an early morning or overnight window, with product moved first.