Controls and monitoring
Controls and monitoring
Controllers set the temperature, run defrost and raise the alarm.
Monitoring puts the readings where someone will see them at night. We set both up and test the alarm path before we leave.
Same-week appointments
Plain-language explanations
Signs you need it
What the store sees first
An alarm that goes to a phone nobody carries
The call goes out; no one picks up.
Readings that disagree with a hand thermometer
A sensor off, or in the wrong place.
A controller that lost its settings
After a power flicker or a battery failure.
No log to show an inspector
No record of what the case read.
Different controllers in one store
Each with its own screen and its own habits.
An alarm every night at defrost
Alarm delay set too short.
What happens at the visit
A visit, start to finish
- 01
Step 1: Meet the manager
Who should get an alarm, and when.
- 02
Step 2: Read the points we have
Sensors, controllers and what each one reports.
- 03
Step 3: Check sensors against a reference
Probe thermometer next to the sensor.
- 04
Step 4: Set alarms and routing
Delays, limits and the phone list.
- 05
Step 5: Test the alarm path
A real test call, not a screen check.
- 06
Step 6: Leave the settings on paper
Saved to the store file, with the date.
What drives the cost
What moves a quote, with no dollar figures here
Every quote is written, per store, before work starts.
Number of points monitored
Cases, walk-ins, racks and rooms.
Controller make and age
Older controllers need more care.
Network or cellular connection
How the readings leave the building.
Who gets the alerts and when
Rotations take more setup.
Sensor placement
A moved sensor changes the readings.
Setup and training time
Staff training adds to the visit.
Questions
Questions about controls and monitoring
Who gets the alarm?
Whoever you name, in the order you name them. We test the path with a real call before we leave.
Can you add monitoring to old cases?
Usually. Sensors can go on cases that have no network; we say what each store needs.
Do you keep the logs?
The logs are the store's. We help you set how long they are kept and where.
Related
Also on the same line
Send us the store list
Tell us what the store has now: the controller brand, how many points and who gets the alarm.