How we quote

What drives the number

Every store is different, so every quote is per store and in writing. No prices on this page, on purpose.

Equipment and system size
A multiplex rack, a CO2 rack and a self-contained case are different jobs.
The part and the refrigerant
A fan motor is a short job; a compressor is not.
Access
Roof access, a lift or a crane; a locked machine room; a beer cave behind a stock room.
When the work can happen
A rack circuit planned for an overnight window takes more crew.
Permits
Where the city requires them.
Parts and lead time
A stocked part is one visit; an ordered one is two.
How many stores, cases or doors
A route across several stores is quoted as a route.

What the written quote lists

Before work starts, you have this

Scope, case by case
Which cases, racks or walk-ins, and what we will do to each.
Parts and refrigerant
What is going in and what is coming out.
Labor and after-hours terms
How hours are counted, and what changes at night.
Permits and inspection
Who pulls them and who is on site.
How long the quote holds
A date, written on the quote.
What is not included
Anything we saw and left out, stated plainly.

What happens at the visit

For a planned route or a project. A call at 2 a.m. is quoted on the phone before anyone rolls.

01
Step 1: Walk-through
We see the equipment and the machine room, and meet the manager.
02
Step 2: Findings and options
In writing, with what each option does and does not cover.
03
Step 3: The quote
Written, per store, with the lines above.
04
Step 4: You decide
No pressure; the quote holds for the date on it.
05
Step 5: Scheduling
Work set around your delivery days and open hours.

Questions

For a service call, yes. We give you the visit terms before anyone rolls. A project or a route is quoted in writing after a walk-through.

Ask when you book. It depends on distance and scope, and we tell you before we come.

Yes. Send the store list with the equipment at each and we will write it as one route.

Equipment at each store, the delivery days and who we call. We will quote it in writing.