Cases and coolers
Cases and coolers
Cases keep product at temperature while customers reach in.
We fix the part that failed and the reason it failed, whether the case is tied into a rack or has its own condensing unit.
Same-week appointments
Plain-language explanations
Signs you need it
What the store sees first
Frost on coils or the case floor
A defrost that is too short, or a heater that has failed.
Water under a case
A blocked drain, or a pan that overflows each morning.
Warm product on the top shelf
Air curtain disturbed, fans out or a case overloaded.
A door that will not close or fogs
A bent hinge, a worn gasket or a heater out.
Fans or lights out
Often the first sign of a failing circuit.
A defrost that runs too long
Termination set wrong or a sensor off.
What happens at the visit
A visit, start to finish
- 01
Step 1: Talk to the department manager
Which cases, which shelves and what the night crew saw.
- 02
Step 2: Read the case temperature, then the product
A probe on the product, not just the display.
- 03
Step 3: Inspect coil, fans, drain and doors
The usual failures, in the order they usually fail.
- 04
Step 4: Written findings before repairs
The part, the cause and anything else we saw.
- 05
Step 5: Repair and test through a defrost
We stay for a full cycle where we can.
- 06
Step 6: Leave notes for the crew
What to watch and when to call.
What drives the cost
What moves a quote, with no dollar figures here
Every quote is written, per store, before work starts.
Case type and age
An open multi-deck, an island and a glass-door case differ.
The part
A fan motor, a heater, a valve or a controller.
Rack-fed or self-contained
A self-contained case has its own compressor.
Access after hours
Some work is only possible when the aisle is empty.
Number of cases in one visit
Several in a line-up can share a trip.
Floor and drain condition
A failed drain line adds work.
Questions
Questions about cases and coolers
Can you fix a case without emptying it?
Often yes. If a repair needs the shelves clear, we plan it for a quiet hour and tell you what to move.
Why does the same case keep icing up?
Usually a door, a defrost setting or a drain, not the coil itself. The report names the cause.
Do you fix glass-door coolers at the front of a convenience store?
Yes, including coolers with their own condensing unit.
Related
Also on the same line
Send us the store list
Tell us the kind of case and what it is doing. A photo of the controller display helps.